Privacy Policy

The Company has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as the "Service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and is information about living individuals. Information that can identify a specific individual such as name, date of birth, address, telephone number, contact details, etc. included in the information, data related to appearance, fingerprints, voiceprint, and insurer number of health insurance card, etc. refers to information that can identify a specific individual from the information itself (personal identification information).

Article 2 (Method of Collecting Personal Information)

We may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a user registers for use. In addition, we may collect information regarding transaction records and payments, including user personal information, between users and business partners (including information providers, advertisers, advertising distribution destinations, etc., hereinafter referred to as "partners") from our business partners.

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows

 1) To provide and operate our services
 2) To respond to inquiries from users (including identity verification)
 3) To send emails informing users of new features, updated information, campaigns, etc. of the service they are currently using, as well as information about other services provided by our company.
 4) To contact you as necessary, such as maintenance and important notices.
 5) To identify users who violate the Terms of Use or who attempt to use the service for fraudulent or improper purposes, and to refuse their use.
 6) To allow users to view, change, or delete their own registered information, and view usage status.
 7) To bill users for usage fees for paid services
 8) Purposes incidental to the above purposes of use

Article 4 (Change of purpose of use)

1. Our company will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change.
2. If the purpose of use is changed, the changed purpose will be notified to users or announced on this website by the method prescribed by the Company.

Article 5 (Provision of personal information to third parties)

1. Our company will not provide personal information to third parties without the user's prior consent, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

- When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
- When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the consent of the person concerned.
- In cases where it is necessary to cooperate with a national agency, local public entity, or a person entrusted by them in carrying out the affairs stipulated by law, and obtaining the consent of the person will hinder the risk of execution of the affairs.
- When the following matters have been announced or announced in advance and the Company has notified the Personal Information Protection Commission:
 1) Purpose of use includes provision to third parties
 2) Items of data provided to third parties
 3) Means or method of provision to third parties
 4) To stop providing personal information to third parties at the request of the individual
 5) How to accept the person's request

2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the information provider shall not fall under the category of a third party.

1) When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use
 2) When personal information is provided due to business succession due to merger or other reasons
 3) In cases where personal information is to be used jointly with a specific person, a statement to that effect as well as the items of personal information to be jointly used, the scope of joint users, and the purpose of use by the user and the name of the person responsible for the management of the personal information is notified to the person in advance or is made easily accessible to the person.

Article 6 (Disclosure of personal information)

1. When we are requested by a person to disclose personal information, we will disclose this to the person without delay. However, if disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect without delay. Please note that a fee of 1,000 JPY will be charged for each disclosure of personal information.

1) When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
 2) In cases where there is a risk of significant hindrance to the proper implementation of our business.
 3) In cases where it would violate other laws and regulations.

2. Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information, such as historical information and characteristic information, will not be disclosed.

Article 7 (Correction and deletion of personal information)

1. If the personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") according to the procedures established by the Company.
2. If the Company receives a request from a user in the preceding paragraph and determines that it is necessary to comply with the request, the Company shall correct the personal information without delay.
3. When the Company makes corrections, etc. based on the provisions of the preceding paragraph, or decides not to make corrections, etc., the Company will notify the User without delay.

Article 8 (Suspension of use of personal information, etc.)

1. Our company will conduct the necessary investigation without delay when the identical person requests to terminate the use or delete personal information (hereinafter referred to as "suspension of use, etc.") because the personal information is being handled beyond the scope of the purpose of use, or because of it was obtained by illegal means.
2. If we determine that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will suspend the use of the personal information without delay.
3. When the Company suspends use, etc. based on the provisions of the preceding paragraph, or decides not to suspend use, etc., the Company will notify the user without delay.
4. Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. would require a large amount of cost, or where suspension of use, etc. is difficult, alternative measures necessary to protect the rights and interests of users, in case it is possible that this alternative measure shall be taken.

Article 9 (Changes to privacy policy)

1. The contents of this policy may be changed without notice to users, except as otherwise provided by laws and regulations or other provisions of this policy.
2. Unless otherwise specified by our company, the revised privacy policy will become effective from the time it is posted on this website.

Article 10 (Contact)

If you have any inquiries regarding this policy, please contact the following contact point.

Address: 1-1-18 Isobe-dori, Chuo-ku, Kobe City
Company name: Kobe Fine Chemical Co., Ltd.
Business development officer: Tomoaki Ariga
Department in charge: Fifty-Fifty Business Development Department
Email address: